The security of your personal data is extremely important. This privacy policy explains how personal data is collected, used, and protected, and outlines your rights under applicable data protection legislation.
In the course of providing services, some or all of the following information may be collected and processed:
Most personal information is provided directly by customers when:
This information is used to provide services, process orders, and respond to enquiries. With permission, it may also be used to contact customers about relevant services or offers.
Personal information is not shared with third parties unless permission has been given or where disclosure is required by law.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases relied upon for processing personal information include:
Marketing consent can be withdrawn at any time by unsubscribing from email communications or contacting the support email address provided on the website.
Contact details and files relating to orders may be retained for up to 2 years in order to facilitate repeat ordering and customer service. After this period, customer data is securely removed from internal systems.
Orders may be processed using third-party ecommerce platforms whose servers are located outside the United Kingdom and European Economic Area (EEA).
When placing an order, personal information such as name, contact details and order information may therefore be transferred to and stored on servers located outside the UK.
Appropriate safeguards such as secure communications, encryption and system security controls are used to protect this information.
Under data protection law you have several rights, including:
There is no charge for exercising these rights. Requests will normally be responded to within one month.
If there are concerns about how personal information is used, a complaint can be made using the contact details provided on the website.
Policy last reviewed: May 2025
